Choosing the Best Courier in Dallas: A Comprehensive Guide
Just the other day I was remembering the ‘old days’ with a friend. We were thinking back on how we didn’t have GPS to give us the quickest route, we didn’t have Yelp to help us find hidden gem restaurants, we didn’t have numbers saved in our phone so we were dependent on our own ability to memorize, we didn’t have entertainment at our fingertips, we didn’t have Google to look up a question or an actor’s name and importantly, we didn’t have a cascade of endless online reviews to see which service was best for a particular need.
There were a lot of great things about those old days, I don’t have to tell you that. And there are many great things about today’s advanced world. We can find the delicious hole in the wall dinner place, we can Facetime a friend and feel connected despite being time zones apart, we can save lots of time following our mostly trusty GPS navigators. But my, my, when it comes to choosing a service, the deluge of reviews and opinions can make things quite challenging. It can cause decision-making paralysis. Where should we go to eat? Is this concert worth it? Which cosmetic should I buy? What grocery store is the best? Or more importantly for this blog – what courier service should I use?
It's all at our fingertips, and yet, we have to wade through all of the information to arrive at a good decision. That takes time, our forever greatest commodity. Today, I’m helping you shave off time on one specific decision: how do you choose the best courier service in Dallas/Fort Worth? Here’s your comprehensive guide:
1. Reliability
-Do they do what they say they will do? Do they pick-up and drop-off when they say they will? Do they give a prompt quote when you ask for one?
-Do they have customer reviews for you to read? Do those customers point to reliability?
2. Service Options
-Do they offer a variety of service options to meet your needs? You should see a variety of same day offerings delivery options – 1 hour, 2 hour, 3 hour, 4 hour and Rush/ASAP.
-Do they offer schedule route deliveries? You should see daily, weekly and monthly options available. You should see plenty of language about creating logistics solutions through scheduled routes.
-Do they offer various specialty services in addition to same day and scheduled services like temperature controlled deliveries, large deliveries that require straight trucks, warehousing services, specialty medical deliveries, final mile deliveries, food distribution and more?
3. On-Time Record
-Does the company talk about their on-time record? They sure should! After all, you’re choosing someone to deliver an item or hundreds of items quickly and with excellence! If their website and reviews don’t mention timeliness, be concerned!
4. Service Area
-Do they offer a wide service area? For example, while we here at Dallas Courier serve locally in DFW, we provide service throughout North Texas and well beyond. We aren’t bound by any city limits – we go where customers need us.
5. Tracking + Technology
-Do they offer advanced technology like real-time tracking, easy online/app order placement, excellent dispatch technology?
6. Customer Service
-The best technology can’t replace people. Make sure you choose a courier service with above and beyond customer service. Great people mean great service. And low driver turnover means your deliveries are handled by invested people who aren’t just there for a week and then gone.
7. Longevity
-How long has the company been in business? Are they a fly by night service looking to make a buck or are they an invested member of the local community? Take Dallas Courier for example – we have called DFW home for more than 40 years – FORTY YEARS! We aren’t new to the scene. We’ve been here, we are here and we will be here.
When you’re looking for the best courier in Dallas/Fort Worth, be sure to look at every angle, ask every question and carefully evaluate your options – your deliveries depend on it!